Cancellation Policy

Effective Date: October 11, 2024

Thank you for investing in your business coaching journey with The Process CEO! Below is our cancellation and billing policy to ensure a smooth experience:

1. Billing & Payment

   • Coaching is billed monthly, with payments made in advance for the upcoming month.

   • Each month includes four (4) one-on-one coaching sessions.

   • The credit card on file will be automatically charged at the completion of the current billing cycle for the next month’s subscription.

2. Cancellation Policy

   • You may cancel your coaching subscription at any time.

   • No refunds will be issued for any reason. If you cancel after a payment has been processed, you will retain access to your remaining coaching sessions for that month, but unused sessions will not roll over to future months.

3. No Long-Term Commitment

   • There is no contract, and you can cancel at any time.

   • However, to drive meaningful change and achieve the best results, we recommend a commitment of at least six (6) consecutive months of coaching.

4. Rescheduling & Missed Sessions

   • Sessions must be scheduled in advance, and any changes must be communicated at least 24 hours before the scheduled time.

   • Missed sessions without prior notice will not be rescheduled or refunded.

By signing up for coaching, you agree to these terms and conditions. If you have any questions or concerns, please feel free to contact us.